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Just the other day, I was having a conversation with one of my clients regarding the rapidly changing technological environment we live in. This fact becomes even more apparent to me every time I embark on a research project to find the latest and best software for my clients. It’s overwhelming, to say the least, […]
Do you know what makes the difference between smooth and chaotic small business operations? The single most important determinant is the presence or absence of processes and procedures. I recently signed a new client that was anxious to start working with me. Feeling the pain of having inconsistency in her operations, she was looking for someone who could […]