Just recently, a business owner who had a thriving online business reached out to me on LinkedIn.  She had read my profile and felt my services were a great match for what she needed in her business.  Up until that day, she had been managing her business on her own with a team of six […]

So that we get off on the right foot from the get-go, let me start by telling you what an SOP is.  An SOP is an acronym for standard operating procedure. I know. Ugh. Boring. This is the not so sexy stuff of running a business.  But what if I could teach you a super […]

I admit it.  I hung onto MailChimp for a long time.  Secretly, I think I was just in love with their little monkey.  He’s cute, and not only was MailChimp free, I was also familiar with this popular email software tool.  Not quite ready for something like Infusionsoft or Ontraport, I chose to move to […]

On Tuesday, I had an introductory call with an international coaching company that is looking for a rockstar operations manager.  The business owner asked me, “I would imagine you have a lot on your plate to keep track of. How do you manage all the many tasks and projects you are responsible for, without dropping […]

So your business has hit a plateau and you are stuck?  Or you finally hit the 6-figure mark and don’t know how to get to the next level?  When building a business, we all reach that spot where the “stuff” we’ve been doing no longer works to build our business.  You know that it will […]

This week I am on vacation.  The blog you are reading right now was written and handed off to my team before I left.  In my team meeting, I told my team I had confidence in their ability to handle things while I am gone. I also said I had less confidence in myself to […]

This week during a client meeting, my client and I were discussing her operations.  She runs a fast-paced, million-dollar business, and it’s not running as smoothly as she would like.  Although she has the majority of her SOPs documented and communicated, things are still not getting done.  A lot of tasks, that should be handled […]